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Track a package: discover the best international platforms for your e-commerce and your customers

At a time of confinement and online sales, it is important to be able to find merchandise ordered on the Internet. Several international operational platforms stand alongside the general public and e-retailers to help track a good along the way. Here is a non-exhaustive list of tracking tools to know.


17 Track, a reference site for finding a package

Operational for several years, the 17Track site is a package tracking specialist. The platform collaborates with numerous carriers and e-commerce players. The French interface greatly facilitates the task for consumers based in France. That said, Internet users around the world can also count on the long experience of this supply chain specialist.

With 17Track, each customer can find the delivery situation on several packages. The site provides real-time updates on 40 international tracking numbers. Concretely, the Internet user just has to go to the platform, enter the reference of their package and press the “Follow” button. Information on delivery progress is immediately displayed. Location, customs situation and much other information are communicated. The date and time of the different operations will even be given.

Parcels: to track orders placed in China

Those who are used to shopping in the Orient already know Parcels. This site offers free tracking of packages ordered on Alibaba and its counterparts. So, finding goods purchased on Aliexpress should no longer be a problem in the future. Moreover, the service provider remains a contact for shopping in Russia.

Parcelsapp is available on App Store and Google Play. The application is responsible for tracing the package using a simple shipping number from the supplier, in this case from eBay. Based on this reference and various information entered, the mobile program offers various functionalities. There is in particular the alarm which reminds you that the package should normally arrive at its destination. This usually occurs on the 7th day.

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AfterShip, THE partner of the main e-commerce platforms

How AfterShip works is slightly different from others. The initiator of tracking offers much more than delivery tracking. In particular, sellers will be able to add plug-ins to their sites to allow customers to better track their orders. Consumers will still be able to paste the order number and know the shipping status, but with a little more precision.

Not to be confused with a store that has almost the same name, the AfterShip platform is a tracking tool. It counts among its most loyal partners the virtual stores Shopify, Magento and eBay. It is also a reference for online sales via PrestaShop, BigCommerce and Open Cart. The service provider is pleased to have collaborated with nearly 10,000 online merchants. It continuously cooperates with delivery companies such as Fedex, UPS or DHL.

Yet another good tracker to remember closes this short list of tracking sites to know. The company has its roots in Russia. That said, it allows Internet users around the world to keep up to date with the progress of their deliveries. The international platform has the merit of being perfectly multilingual. It is entirely possible to launch a query in French. This is not always the case with other Invoice Tracking applications. Regardless, the principle remains the same. The user must enter a number in the bar intended for this purpose and the site takes care of the rest.

Boasting an international clientele, track24 is commonly used by consumers living in Brazil, India or Siberia. Many Internet users on Japanese soil and throughout South East Asia also use this tool. In addition to giving the delivery situation, the summary recalls the payment made and the costs incurred. What could be better ?